Terms & Conditions

1. Acceptance of Terms

By accessing or using Braid (the “Service”), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the Service. We may update these terms from time to time, and continued use of the Service after changes constitutes acceptance of the revised terms.

2. Description of Service

Braid provides an AI-powered platform that helps businesses analyze data, automate workflows, and make better decisions in real time. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Accounts & Eligibility

You must be at least 18 years old and capable of forming a binding contract to use Braid. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

4. Subscriptions, Billing & Payment

Certain features of Braid require a paid subscription. Fees are billed in advance on a recurring basis and are non-refundable except where required by law. We may change our pricing with reasonable advance notice; continued use after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree not to misuse the Service, including by attempting to gain unauthorized access to our systems, reverse-engineering our software, uploading malicious code, or using the Service for any unlawful purpose. We reserve the right to suspend or terminate accounts that violate this policy.

6. Intellectual Property

All content, features, and functionality of Braid — including software, text, graphics, logos, and trademarks — are owned by Braid or its licensors and are protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without prior written consent.

7. Disclaimers & Limitation of Liability

The Service is provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, Braid shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice. You may cancel your account at any time through your account settings. Provisions that by their nature should survive termination will remain in effect.

9. Governing Law & Contact

These Terms are governed by the laws of the jurisdiction in which Braid is incorporated, without regard to conflict-of-law principles. If you have any questions about these Terms, please contact us at legal@braid.com.