Privacy Policy

1. Introduction

This Privacy Policy explains how Braid (“we”, “us”, or “our”) collects, uses, and protects your information when you use our Service. By using Braid, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly, such as your name, email address, and payment details, as well as information collected automatically, including usage data, device information, and log data, when you interact with the Service.

3. How We Use Your Information

We use your information to provide, maintain, and improve the Service, process transactions, communicate with you, personalize your experience, and detect or prevent fraud and abuse.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to recognize your browser, remember your preferences, and analyze how the Service is used. You can control cookies through your browser settings, though disabling them may affect functionality.

5. How We Share Your Information

We do not sell your personal information. We may share information with service providers who help us operate the Service, when required by law, or in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

6. Data Retention & Security

We retain your information for as long as necessary to provide the Service and comply with our legal obligations. We implement reasonable technical and organizational measures to protect your data, though no method of transmission or storage is completely secure.

7. Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

8. International Transfers & Children’s Privacy

Your information may be transferred to and processed in countries other than your own. Braid is not directed at children under 13, and we do not knowingly collect personal information from children.

9. Changes & Contact

We may update this Privacy Policy from time to time; material changes will be indicated by an updated “Last updated” date. If you have questions about this policy, please contact us at privacy@braid.com.